SpeedE Transfers — Austin, Texas
Return &
Refund Policy
At SpeedeTransfers, we are committed to delivering high-quality custom DTF transfers, gang sheets, and wholesale printing solutions. Because all products are made-to-order, our return and refund policy is designed to be fair, transparent, and easy to understand. Please review the policy below before placing your order.
Who This Policy Applies To
Who This Policy Applies To
This policy applies to all customers purchasing:
Individual and bulk transfer orders — all made-to-order based on your submitted design.
Single and multi-design gang sheets — custom printed to your layout and specifications.
Volume and wholesale orders — all production-based custom items.
Since each product is printed based on your submitted design, all orders are considered custom production items.
At a Glance
Policy at a Glance
Full Return & Refund Policy
Full Return & Refund Policy
All products are created specifically for your order. For this reason:
- Incorrect sizes selected
- Color expectations
- Design changes after submission
- Your artwork is final and correct
- Dimensions and sizing are accurate
- Files meet print quality standards
This helps avoid production errors and ensures the best possible results.
We stand behind the quality of our prints. If your order arrives with an issue, we're here to help.
- The item is damaged during shipping
- The print is defective or misaligned
- There is a clear production error
- Contact us within 7 days of delivery
- Provide clear photos showing the issue
Once reviewed and approved, we will:
- Send a free replacement, OR
- Issue store credit
In some cases, we may request the item to be returned for inspection.
We understand that mistakes can happen, so we allow a short window for cancellations.
- Orders can be canceled within 2 hours of purchase
- Cannot be canceled
- Cannot be modified
Because production starts quickly, we recommend reviewing all order details carefully before checkout.
SpeedeTransfers prints exactly what is submitted.
- Low-resolution images
- Spelling or design errors
- Incorrect file uploads
- Upload high-resolution files (300 DPI recommended)
- Double-check spelling and layout
- Follow our artwork guidelines
If you're unsure, it's always best to review your design before submitting.
While we aim to process and ship orders quickly, delivery times may vary.
- Shipping carriers
- Weather conditions
- Holidays or peak seasons
- Other unforeseen circumstances
We recommend allowing extra time for important deadlines.
We prioritize:
- Consistent print quality
- Accurate color reproduction
- Reliable production standards
Every order goes through a quality check process to minimize issues and ensure customer satisfaction.
Frequently Asked Questions
Frequently Asked Questions
Need Help?
If you're unsure about your order or design, contact us before placing your order—we're happy to guide you.
Order with confidence knowing your prints are handled with care and precision.
Section 7
Contact Information
If you have any questions about this policy or need assistance with your order, feel free to contact us:
Our team is ready to help before, during, and after your order. If you're unsure about your artwork or have a question about a recent order, reach out and we'll get back to you fast.
Order with Confidence
Prints Handled with
Care and Precision.
Every order goes through a quality check before it leaves our shop. Upload your design and get started — we're here to make the process smooth from the first click to the final press.