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SpeedE Transfers — Policy Center
Artwork terms and change policy at SpeedE Transfers ensures your orders are processed fast and accurately. We move fast — and so does production...
The Fundamentals
These rules apply to every order, every time. Read them before you submit.
Your files are printed exactly as received. We do not proofread, modify, or correct artwork on your behalf.
Spelling mistakes, low resolution, incorrect sizing, color issues, and unintentional transparency — all fall on the customer.
Completing your order confirms you have reviewed and accepted all artwork and order details as correct.
Due to our fast production workflow, change requests after submission are handled on a best-effort basis only — never guaranteed.
Time Is Critical
The faster you act, the better your chances. Here's what happens at each stage.
Contact us immediately after checkout. Your gang sheet likely hasn't queued yet. This is your safest window — use it the moment you spot an error.
Your job may already be queued or printing. We'll still try — contact us immediately by email or phone. If printing hasn't started, we can often help. Once it has, changes, reprints, and refunds cannot be guaranteed.
Pre-Submit Checklist
Most reprints come from preventable errors. Run through this before you hit checkout.
Your Responsibility
File accuracy rests with you. This artwork terms and change policy ensures that all submitted designs are printed exactly as provided, so double-check everything before checkout.
SpeedE Transfers is not liable for errors, omissions, or quality issues that result from customer-submitted files. This applies to all orders regardless of quantity or order history.
Act Fast
Spot an error after submitting? Follow these steps immediately — every minute counts.
Email speede@speedetransfers.com or call (512) 799-0115. Don't wait to see if the issue "might be fine."
Include your order number and a clear description of what needs to change so we can locate your job immediately.
If you have the corrected file ready, attach it to your email. The faster we receive it, the better the chance we can swap it in.
We'll confirm whether your order has started and let you know what's possible. We want to help — we just need enough time to do it.
Got Questions?
Quick answers to the most common policy questions.
Cancellations follow the same time logic as changes. Contact us within 15 minutes of ordering and we'll do our best to stop production. Once printing has started, cancellations are not available and the order will be fulfilled as submitted.
If the error is on our end — wrong design printed, incorrect quantity, production defect — we'll reprint or refund at no charge. Errors that originate in customer-submitted files are covered under this policy and are the customer's responsibility.
This is almost always a resolution issue. Screen displays work at 72–96 DPI, but printing requires 300 DPI at final print size. A file that looks sharp on your monitor may be too low-resolution to print cleanly. Always verify DPI before submitting.
Yes — if we haven't started printing yet. Email the corrected file immediately with your order number. We can't guarantee we'll catch it in time, but we'll try. Speed is everything here — act the moment you notice the problem.
Your original order will be completed and shipped as-is. If you need a corrected version, a new order will need to be placed. Depending on the situation, we may be able to offer partial reprint pricing — contact us to discuss your options.
Don't Wait
You have a 15-minute window from order placement. The sooner you reach us, the better. If you’re ready to upload a corrected file, use our Upload Your Own Gang Sheet tool to resubmit your design quickly.