SpeedE Transfers | DTF Printing in Austin | FAQ's

Frequently Asked Questions (FAQ's)

Have questions about DTF printing or our services? We’ve got you covered! Check out our FAQs below for all the details on how DTF works, what you need to get started, and how SpeedETransfers can help with your custom printing needs. If you still have questions, feel free to contact us!

General DTF Printing Questions

What is DTF printing?

DTF printing (that’s short for Direct to Film) is a super-cool way to make your designs shine.

Here’s how it works:

  1. First, we print your artwork onto a special transfer film.
  2. Then, with a little bunny magic (and a heat press ), you transfer that design onto your t-shirts, hoodies, bags, and more!

The result?
Vibrant, durable designs that can handle the hops, skips, and jumps of everyday life. Perfect for bold colors, crisp details, and long-lasting wear!

How does DTF printing work?

How does DTF printing work

“Hop along with me, and I’ll show you how the magic happens! 

  1. First, your awesome design gets printed onto a special film using magical inks (okay, not really magic… but close!).
  2.  Next, we sprinkle on a layer of adhesive powder — kind of like giving your design some sticky bunny SpeedE dust.
  3. Then we cure it (that’s a fancy way of saying we set it).
  4. Finally, with a big whoosh of heat from the press, your design hops right onto your fabric, creating a durable, vibrant, high-quality print!

And just like that, your design is ready to show off — quick, clean, and made to last!

What types of fabrics can I use with DTF prints?

What fabrics can I use DTF transfers on

“Great news, friend!  One of the biggest advantages of DTF printing is its versatility — it can hop onto almost any fabric you can think of!

  1. Cotton? Check.
  2. Polyester? Yup.
  3. Blends? Of course.
  4. Even tricky synthetics like nylon? You bet!

That means you can use DTF transfers on all kinds of apparel and accessories. From tees to hoodies to bags... SpeedE’s got you covered. 

What is a gang sheet, and how can I use it?

SpeedE Transfers Gang Sheet Guide

A gang sheet is like a party on one transfer sheet 

  • You can load up multiple designs or logos all together.
  •  It saves you money by using every bit of space on the sheet.
  • Once it’s printed, just cut out each design and press them individually onto different items.

More designs, more savings, more hoppin’ fun! 

Do I need to mirror my images?

SpeedE Transfers Says: No Mirroring Needed!

Good news, hopper!  You don’t need to mirror your images.

  • With DTF printing on our commercial printer, our clever software does all the mirroring for you.
  • When your prints arrive, just cut them apart and press — easy peasy, bunny-squeezy! 

Ordering & Account

Where can I pick up my order?

“Hop on over, friend!  You can find us at:
500 Victor Street, Suite 100
Austin, TX 78753

Here’s how it works:

  • After you place your order, you’ll get a confirmation email with our address (don’t forget to check your Spam folder just in case ).
  • When your order is finished, we’ll send you another email saying ‘Processed’ — that’s your cue that it’s ready for pickup!
  • By default, your order will be waiting in a bin to the right of our front door, in front of a BIGGER garage door, with your name on it, so you can snag it quick and easy!

Best part?  You can pick it up 24/7 once it’s marked complete — because SpeedE never slows down! 

When should I expect my gang sheet to be ready?

Fast is My Middle Name!
(Well… okay, it’s actually my only name )
At SpeedETransfers.com, we take pride in delivering SpeedE Service so your prints hop right into your hands as quickly as possible! 

Here’s the Scoop:

  • Most orders are ready the same day by 7PM
  • Standard turnaround is next business day by 7PM (just get your order in by 12PM noon)
  • Holidays or special events might slow this bunny down a little, but don’t worry—I’ll always keep things hoppin’ along! 

Got a question about your order?
Just hop over and email us at speedetransfers@gmail.com and we’ll bounce right back to you!

Thanks for choosing SpeedETransfers.com — we truly appreciate your business! 

Can I cancel my order?

All sales are final. Once you hit that order button, I’m already twitching my ears and prepping your prints.

But… I do understand life throws surprises! If you need to cancel, and your order hasn’t hopped into production yet (meaning it hasn’t been queued or printed), I’ll do my best to accommodate.

 If we can cancel:

There’s a small 5% fee (covers credit card fees + my time downloading & prepping your files).

If you used the Gang Sheet Builder and your file has already been downloaded, it’s a 10% fee (since that magical plugin charges us too).

Once your order is in production (or printed), there’s no turning back — I’m too fast!

At the end of the day, all refunds are decided by SpeedETransfers.com (dba Capital Signs). Thanks for understanding and for trusting this SpeedE Bunny with your prints! 

How do I activate my account?

SpeedE Transfers Account Hops

Hop over to the top right of the website and click “My Account” 

  • Enter your email, and we’ll send you a magic link to reset your password
  • Once your password is reset, your account is activated and ready to go! Now you can upload gang sheets or create your own using our handy gang sheet builder
  • Important: If you don’t activate your account by changing the password, you won’t be able to upload gang sheets.

Remember to log in and use your account to save drafts, track orders, and make your shopping experience extra smooth and fun 

Thanks a bunch for choosing SpeedETransfers.com! 

Do you offer shipping?

SpeedE Transfers Shipping Hops

Absolutely! We’d love to deliver your prints anywhere in the continental USA 

  • We ship FLAT RATE for just $8 - no hidden fees, no surprises!
  • Whether your order is $10 or $1000, the shipping cost stays the same.

Hop on over and get your designs delivered fast, fun, and fuss-free! 

How do I know if my order has shipped?

At SpeedETransfers.com, we exclusively use UPS for most of our SpeedE deliveries (you can check ‘em out at UPS.com). If your order hops in before 12PM noon, we do our best to get it printed, packed, and shipped the same day. Sometimes—like during holidays or special situations—it may ship the next business day instead.

But wait, there’s more good news! We’ve also added USPS as a shipping partner, and the best part? It’s FREE if you select USPS at checkout!  We know budgets can be tight, and we want everyone, everywhere, to experience the Speede service.

Once your order is ready, we’ll pop the tracking number into your order notes on the website. Keep in mind: you’ll be able to see it right away, but it might not update until later that day when UPS or USPS scans it into their hub.

So rest easy, friend — once SpeedE tags your order and it’s out the door, it’s on its way to you in a flash! 

How long does my order take to arrive?

SpeedE Transfers Shipping Hops 

We only ship with UPS (www.UPS.com) because they keep things SpeedE, safe, and trackable. By default, your order will ride with UPS Ground.

We have however started offering USPS (www.USPS.com) shipping for FREE. This service is offered with the understanding that packages can take up to 5 days to arrive. Just select on checkout!

Need your transfers faster than a bunny hop?
No problem! Just message us at SpeedEtransfers@gmail.com right after (or even before) placing your order so we can upgrade your shipping and adjust the cost.

Here’s how long each hop usually takes once UPS has your package in their paws (not counting weekends!):
UPS Ground: 1–5 business days 
UPS 3-Day Select: 3 business days
UPS 2nd-Day Air: 2 business days
UPS Next Day Air: 1 business day (ZOOM! )


Remember: weekends don’t count in delivery times
UPS bunnies rest on Saturdays and Sundays too! 

Artwork & File Setup

What is the smallest you can print to avoid pressing issues?

Great question, friend!
When it comes to super tiny designs, there’s a limit to keep everything pressing just right.

The smallest we recommend printing is .15 inches. Why? Because that gives enough room for the colors (and the white underbase with choke) to lay down properly so the adhesive powder sticks and melts the way it should.

Can we sometimes go smaller? Sure… but  no guarantees if you try to shrink things too much. Keeping it .15 inches or bigger makes sure your design has the best adhesion and looks hoppin’ great on your garment. White does tend to stick the best when making things smaller, but again, no guarantees!

Pro tip from SpeedE: Always double-check your artwork before submitting your order. It’s part of the customer’s responsibility to make sure those details are big enough to print right!

Do I need to mirror my images?

SpeedE Transfers Says: No Mirroring Needed!

Good news, hopper!  You don’t need to mirror your images.

  • With DTF printing on our commercial printer, our clever software does all the mirroring for you.
  • When your prints arrive, just cut them apart and press — easy peasy, bunny-squeezy! 

Pressing Instructions

DTF Pressing Instructions – Cotton Fabric

Cotton (100%)

Set your press to 260°F (127°C)
Press for 10–12 seconds
Pressure: Firm, even bunny hops 
Instant / Hot Peel – peel it right away and hop to your next shirt!

DTF Pressing Instructions – Polyester Fabric

Polyester & Blends

Set your press to 260°F (127°C)
Press for 8–10 seconds
Pressure: Medium (not too soft, not too squishy)
Warm Peel – give it a couple of hops (seconds) before peeling so it doesn’t lift.
Hop on to the next shirt!

DTF Pressing Instructions – Troubleshooting

SpeedE Transfers Pre-Press Check
Before you start pressing, double-check that your heat press is calibrated 

  • Calibration makes sure the heat and pressure are just right for a perfect transfer.
  • Use a temp gun to see if the screen reading matches the real heat on the press.
  • If it’s off, make a note and adjust so you’re hoppin’ at the correct temp!
DTF Pressing Instructions – Required Time

SpeedE Transfers Pressing Step

  • Place your DTF film right where you want your design to hop onto your fabric.

    •  Close the heat press and give it medium–hard bunny pressure for 15 seconds.
  • That quick press is all it takes — just enough time for the design to stick without overheating your shirt.
  • The right combo of pressure + time makes sure your design bonds evenly, no cracks, no skips… just smooth, vibrant prints every time!

Policies & Support

Return & Refund Policy

SpeedE Transfers Return & Refund Policy
At SpeedEtransfers.com, we hop with pride knowing our transfers are top-notch.  While all sales are final, I totally understand that sometimes things don’t go as planned. If your order shows up defective, don’t worry — this bunny SpeedE has got your back! 

How to Hop-Start a Return
Before sending anything back, you’ll need a Return Merchandise Authorization (RMA) number. Here’s how to get one:
Email us at speedetransfers@gmail.com and request an RMA.
 In your message, please include:

  • Your order date & order number 
  • A description of the issue
  • Photos of the defective product
  • Whether you’d like a replacement, store credit, or refund

Once you receive your RMA number, write it big and bold on the outside of your return package so we know it’s from you.

What Qualifies for a Return
We can only accept returns for defective transfers. That means:

  • Transfers that won’t stick to fabric
  • Transfers that crack or peel after 1–2 washes
  • Transfers that were misprinted (issue NOT related to customer artwork)

All returns must be unused, in new condition, and in original packaging.

Note: Once your order leaves our hands and hops over to UPS/USPS/FedEx, we can’t control delays or damage caused by the carrier.

What Does Not Qualify
Sorry hoppers, but refunds or reprints aren’t available for:

  1. Color shifts from customer-submitted files
  2. Pixelation from low-resolution artwork
  3. Spelling, grammar, or design mistakes in artwork you uploaded
  4. White outlines/halos from semi-transparent pixels in your file
  5. Packages damaged by the shipping carrier
  6. Gang sheets with overlaps, ghosting, or other errors from submitted/approved artwork

Return Timeframes

  • Refund requests: within 5 days of delivery
  • Exchanges or store credit: within 30 days of delivery

After 30 days, this bunny can’t accept returns.

 Return Shipping Costs

  • Customers are responsible for all return shipping fees.
  • Insurance companies may refund the product cost but not the shipping cost.

How to Send Your Return Back
Email us at speedetransfers.com to get your RMA number.
Write your RMA number clearly on the outside of your package.
Ship your return to the address provided once your RMA is approved.

That’s it! We’ll always do our best to keep things hoppin’ smoothly.

Thanks for trusting SpeedEtransfers.com with your prints!